Privacy Policy
Effective Date: September 5, 2026
Last Updated: September 5, 2026
Welcome to Draft My Case (accessible at draftmycase.in). We respect your privacy and are committed to protecting the personal and confidential information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our legal drafting and document preparation services.
Please read this policy carefully. By accessing or using draftmycase.in, you consent to the practices described below.
1. Information We Collect
We collect information directly provided by you, as well as data gathered automatically when you interact with our website.
- Personal Identification Information: Name, email address, phone number, postal address, and identity verification details (if required for client onboarding).
- Case & Legal Information: Factual background, party details, document uploads, correspondence, and any instructions relevant to drafting your legal notices, agreements, petitions, or documents.
- Payment & Billing Data: Transaction history and billing details processed through secure, third-party payment gateways. We do not store full payment card details or net banking credentials on our servers.
- Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, time spent, and referral URLs collected via cookies and analytical tools.
2. Legal Basis & Purpose of Processing Data
We use the collected information for specific, legitimate business purposes, including:
- Service Delivery: Creating, editing, and finalizing legal drafts, notices, and documents requested by you.
- Communication: Responding to inquiries, sending service updates, providing draft previews, and delivering completed documents.
- Payment Processing: Completing transactions and issuing invoices or payment confirmations.
- Platform Maintenance & Improvement: Enhancing user experience, ensuring site security, troubleshooting technical errors, and analyzing web traffic.
- Compliance & Dispute Resolution: Fulfilling obligations under applicable Indian laws, maintaining records, and exercising or defending legal claims.
3. Confidentiality of Client Information
Given the sensitive nature of legal document drafting:
- All legal information, user inputs, and uploaded documents are treated as strictly confidential.
- Your case details and personal data will never be sold, rented, or traded to third parties for marketing purposes.
- Access to client files is restricted solely to authorized team members and legal professionals tasked with fulfilling your request.
4. Data Sharing & Third-Party Disclosure
We share your information only under the following limited circumstances:
- Service Providers: Trusted third-party vendors who perform support functions on our behalf (e.g., website hosting, secure payment gateways, IT support). These providers are bound by strict confidentiality agreements.
- Legal Compliance: When required by law, court order, subpoena, or government authority under applicable Indian jurisdiction (e.g., Information Technology Act, 2000).
- Business Transfers: In the event of a merger, acquisition, or restructuring, user information may be transferred as a business asset under continued confidentiality protections.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. These measures include SSL encryption for data in transit, restricted server access, and periodic security reviews. However, please note that no system or internet transmission is 100% secure.
6. Retention of Data
We retain your personal information and drafted documents only for as long as necessary to fulfill the purposes outlined in this policy, complete our contractual obligations, or comply with statutory record-keeping requirements under law. Upon expiration of the retention period, data is securely archived or erased.
7. Your Rights
Under Indian data protection standards, you have the right to:
- Access & Review: Request a copy of the personal information we hold about you.
- Correction: Request updates or corrections to incomplete or inaccurate data.
- Withdraw Consent: Withdraw your consent for data processing at any time (this will not affect processing completed prior to withdrawal or processing required by law).
- Erasure: Request deletion of your personal data, subject to legal and regulatory retention obligations.
8. Cookies & Tracking Technologies
We use standard cookies to improve navigation, save site preferences, and gather anonymous analytics. You can choose to disable cookies through your individual browser settings; however, doing so may limit your ability to use certain features of our platform.
9. Third-Party Links
Our website may contain links to external sites not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
10. Updates to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes take effect immediately upon being posted to the website. We encourage you to review this page periodically for updates.
11. Contact & Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have any questions, concerns, or grievances regarding this Privacy Policy or your personal data, please reach out to us:
- Website:draftmycase.in
- Email: draftmycaseindia@gmail.com
- Grievance Officer: Privacy Team